QuestionPoint Discussion Forums
About the forums
How to join
Tips for getting started
Already a member?
About the forums
To help build collaboration and cooperation among libraries using QuestionPoint,
a number of private discussion forums are available from the OCLC Community
site.
Through your active participation in these forums, you gain insight to
help your own library manage its reference services, while helping the
larger reference community discover more about its overall needs, concerns,
and challenges.
We hope you join the various forums and experience an immediate benefit
from your participation.
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How to join
To join the QuestionPoint discussion forums, complete the following steps:
| 1. |
Review the guidelines,
terms of use,
and privacy
statement in the Community section of OCLC's
site.
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| 2. |
Read the Tips for getting
started section on this page. (See below.) |
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| 3. |
Register for the OCLC public discussion
forums at http://forums.oclc.org/idealbb/default.asp
by creating a user name, password, and clicking the red Register button.
(Make note of your username for the OCLC discussion forums because
you need it for the next step.) |
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| 4. |
Register for the QuestionPoint private discussion
forums by completing and submitting the brief registration
form. This step confirms that you are a QuestionPoint subscriber
and alerts the administrator to set privileges on your account so
that you may access the private forums. |
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Tips for getting started
Username:
- Usernames may be more than one word and include spaces. (For example,
your full name.)
Passwords:
Browsers:
- If you use a browser other than Internet Explorer (IE), you may experience
some minor formatting inconsistencies. If you use a non-IE browser,
do not insert any emoticons (smiley faces) into your message. Clicking
one of them erases any text that you have already typed.
- Please report any other errors you encounter to the QuestionPoint
forums administrator.
Posting:
- Jump right in and start new topics, or respond to existing threads,
in any of our QuestionPoint forums.
- No one pre-approves any of the posts made by the community members.
- Designated forum moderators may occasionally intervene to keep things
on track; but, during most discussions, you should not expect to see
postings from them.
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Already a member?
- If you have already joined our forums, you can go directly to the
logon page.
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Current Topics
- Features and Functionality: Current and future features and
functions, proposed workflow enhancements, peer support
- Real-time Virtual Reference: Staffing, implementing, troubleshooting
chat at your library, best practices and strategies
- Collaboration, Local and Global: Operating virtual reference
in both local and global library communities
- Building a Knowledge Base: Q&A repositories and their roles
in reference service, best practices, and patron usage
- Open Forum: Announcements, case studies, and broader discussions
More Information
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