QuestionPoint

System Requirements

Chat Librarians wanting to use cobrowse

  • Microsoft Windows (2000 or XP) for IE6. Microsoft Windows (XP or Vista) for IE7
  • A web browser with JavaScript enabled: Microsoft Internet Explorer 6 or Microsoft Internet Explorer 7
  • A high speed connection to the internet
  • Adobe Flash Player: Version 9
  • A Java Virtual Machine such as the Sun Run Time Environment 1.4.X, 1.5.X and 1.6.0_02 or the Microsoft Virtual Machine

A Patron to use full cobrowse

  • Microsoft Windows (2000 or XP) for IE6. Microsoft Windows (XP or Vista) for IE7
  • A web browser with JavaScript enabled: Microsoft Internet Explorer 6 or Microsoft Internet Explorer 7
  • A Java Virtual Machine such as the Sun Run Time Environment 1.4.X, 1.5.X and 1.6.0_02 or the Microsoft Virtual Machine
  • A connection to the internet (the faster the connection the better the experience)

Chat Librarians not using cobrowse

  • A web browser with JavaScript turned on: Microsoft Internet Explorer 6 or 7, Netscape 6 + Firefox 1.5+, Opera and Safari
  • A high speed connection to the internet
  • Adobe Flash Player: Version 9

Patrons not using cobrowse

  • A web browser with JavaScript turned on: Microsoft Internet Explorer (6 or 7), Netscape, Firefox, Opera and Safari
  • A connection to the internet (the faster the connection the better the experience)