is the dedicated resource for our community providing news, product update information, training materials, documentation and support.

Watch the QuestionPoint blog for the latest news about features, software releases and QP presentations. We also post quality Tips based on the 24/7 Reference Cooperative Best Practices. An RSS feed for the blog is also available.

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Training programs to meet your needs

Need user documentation?
The QuestionPoint Documentation page provides links to all of the available documentation and online help.

Looking for training materials?
QuestionPoint offers a variety of ways to learn how to install, maintain and operate all the components of the service.

Need more in-depth training?
Contact OCLC to learn of upcoming workshops and training opportunities.

T: 1-800-848-5800 (USA) or +1-614-793-8682

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